At C.S.A Table Tennis, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
- Eligibility: You have 30 calendar days from the date of purchase to return an item. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
- Non-Returnable Items: Certain items are exempt from being returned, including:
2. Refunds
- Process: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, we will initiate a refund to your original method of payment.
- Timeframe: Refunds may take up to 10 business days to process upon receipt and acceptance of the returned item, depending on your payment provider’s policies.
3. Exchanges
- Defective or Damaged Items: If you received a defective or damaged item, please contact us immediately at [email protected] to arrange an exchange.
4. Shipping
- Return Shipping: You will be responsible for paying for your own shipping costs when returning an item. Shipping costs are non-refundable.
- Shipping Address: To return your product, please mail it to: C.S.A Table Tennis, 7 Greenhalghs Road, Delacombe, VIC 3356
5. Contact Us
If you have any questions about our Refunds and Returns Policy, please contact us at:
- Email: [email protected]
- Phone: 0402860095